Community AI Crew

AI and Automation Tools in Community Engagement

Which AI/automation tools are you using with your community or to help with your workload? Share your experiences, insights, and challenges in incorporating technology into your community work. How have these tools enhanced your efficiency or impacted the way you engage with your community members?
6 comments
11 months ago

Hey Gurpreet!

This is an excellent question! Thank you so much for posting!

I have a very simple usage of Chat GPT that made some excellent Community Content. Here's what I did:

  1. Asked Community members to send me an email with their 3 top tips around a topic related to our Community's product

  2. Ran their rough copy through Chat GPT and asked it to convert the copy into a "3 Top Tips for ______" Article

  3. Sent the Chat GPT-boosted article back to the Community member so they can publish to the Community!

This was a great way to get articles from our Community members and generated some of our highest-engaged content!

Allison Able
11 months ago

Aaron - I am curious about what prompting you used to generate the article to ensure it did not sound like a 'generic GPT' generated article. It is becoming more and more obvious when something is GPT created and I am finding prompting to be super important in making sure this does not happen.

Piper Wilson
10 months, 2 weeks ago

I'm curious, too!

10 months, 2 weeks ago

Hey Allison - this is a great call out. Thanks also Piper for tapping in that you are interested as well.

Honestly, I hadn't addressed this concern in the content I generated for Nate (who is a member of this Community!).

Here is a longer version of the instructions:

Pick one of your favorite Community Members.

  1. Ask them to share a topic in your industry they are an expert in.

  2. Ask them for their 3 top tips for that topic.

  3. Take their content to Chat GPT with the below prompt.


“Hey Chat GPT, Can you take these 3 tips and convert them into a roughly 300 word Top 3 tips article with a catchy title and an associated emoji with each tip?”

  1. Send the Chat GPT content back to the Community Member.

  2. Recommend they post it to the Community!

The benefit of this method is that you give the AI a lot of text to work with, they just tidy up and reformat for the most part. You could consider adding "Try to make your content sound like it was written in the same voice as the 3 tips I shared" to solve the GPT voice issue, which I agree is a huge problem.

Piper Wilson
10 months, 2 weeks ago

So far, I've only used ChatGPT when I'm having trouble marshaling my thoughts into some some semblance of cohesiveness. I fiddle with what it sends me. When I'm finally content, I edit the heck out of the thing so that it sounds like me again.

It hadn't occurred to me to help our members in the same way - definitely something to think about.

10 months, 2 weeks ago

I think you're doing it exactly right! I DEFINITELY rewrite stuff, I don't like when things aren't in my own voice.

Gurpreet Lally
11 months ago