AI July Sesson 1: AI Strategies for Enhancing Community Engagement

Discover practical applications of AI in community management, such as using sentiment analysis to understand customer feedback and improve products, implementing AI tools like Bevy and Trova to generate conversations within communities, and balancing AI automation with human moderation for quality interactions, while learning how Culture Amp uses AI to be more customer-centric in product development.

Wondering how you can leverage AI to drive meaningful engagement in your community? This is the very question DeMario Bell from Culture Amp addressed in his session on "AI Strategies for Enhancing Community Engagement" at our AI July event.

DeMario discussed leveraging AI for sentiment analysis to extract valuable insights from everyday community interactions. Imagine having insider access to your members' sentiments—this knowledge can empower you to deliver experiences and content that deeply resonate with your audience. However, it's essential to pair AI's power with the authenticity of the human touch to keep your community's trust intact.

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Wondering how you can leverage AI to drive meaningful engagement in your community? This is the very question DeMario Bell from Culture Amp addressed in his session on "AI Strategies for Enhancing Community Engagement" at our AI July event.

DeMario discussed leveraging AI for sentiment analysis to extract valuable insights from everyday community interactions. Imagine having insider access to your members' sentiments—this knowledge can empower you to deliver experiences and content that deeply resonate with your audience. However, it's essential to pair AI's power with the authenticity of the human touch to keep your community's trust intact.

Missed the event? Fill out the form below to receive the recording of the full session!

Upcoming events

CMX Masterclass Powered by Bevy: How to Drive Engagement & Business Value Through Discussion Forums

July 23, 2025, 10:00 am - 11:00 am (PT)
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In this session, you’ll learn how Alex Jorgenson, Senior Community Coordinator at Collibra, develops dynamic forum engagement strategies that support product adoption, foster deeper customer relationships, and contribute to overall community health.

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Loop: The 24hr Global Community Summit

September 9 - 10, 2025
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For the first time ever, the global community industry is coming together in one continuous, 24-hour virtual experience. Loop is a full-day orbit around the world, starting where we finish and circling through every region, time zone, and voice that makes this industry thrive. Hosted by CMX, Led by Community, and The Community Collective, this summit is more than an event—it’s a global relay of ideas, connection, and inspiration.

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CMX Global 2026

April 30 - May 1, 2026
In-person

The premier event for community professionals is back! CMX Summit 2026 is where the brightest minds in community building, marketing, customer success, and leadership come together to shape the future of community-driven business. Expect world-class speakers, interactive workshops, hands-on networking, and real-world case studies designed to help you engage, retain, and grow your community like never before.

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