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Customer Support Engineer

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Customer Success
Remote
Full time

Find Your Place at Bevy

Who we are

At Bevy, we believe race, ethnicity, and gender are not indicators of potential or success. Coachability and your personal drive to thrive is the only barrier that sits between you and success at Bevy.

What We Want

We want people to be exactly who they are. We chase after proactive and authentic, motivated learners who are ready to grow in their career.

How We Roll

We welcome everyone from all backgrounds to apply. Even if you do not feel qualified we’d still love to get to know you!

We are Community

Founded in 2017, Bevy was purpose built to help companies build, grow and scale their global communities. Early customers included Asana, Atlassian, and Salesforce. In 2019, Bevy acquired CMX, the largest organization for community professionals, and in 2021 Bevy acquired Eventtus to enhance the growing market need for mobile solutions. In 2020 Bevy added capabilities to host virtual meetups and conferences, as well as hybrid events with a vision to help community professionals thrive. Bevy is trusted by more than 10,000 communities globally, supporting startups and non-profits to the world’s largest enterprise companies with community building.

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Our Values

Community First

Build for the passionate advocates, the local organizers. Make sure they can galvanize their community and drive impact.

Stand Up

Protect your principles, defend your position, stand by your customers and our team.

Communicate like a legend

Communicate before assuming, actively listen, use clear, concise language to convey ideas.

Build a Legacy

Do what’s needed to get the job done, in the moment, and sustainably over time. Be decisive and have a bias for action.

Let's Grow!

Dream big, work hard, learn from your mistakes, adopt a growth mindset, never give up.

Sounds good?

Join us or drop us a line, we would love to hear from you!

Benefits

At Bevy, we focus on building community and growing our amazing team! We value the people we hire and want to make sure they are happy both at work and outside of work. We want them to lead healthy lives, take the time off they need to unwind and reap the rewards of working with us.
Work From Anywhere
We are a 100% remote company. All employees enjoy the flexibility of being able to work from anywhere. All you need is a computer and a great internet connection and you are all set!
Unlimited Paid Time Off
Employees are encouraged to take time off in a way that works for them and we do not have accrued time off policies. We trust employees to take the time they need when they need a vacation or have an unexpected sick day. We also offer employees the flexibility to observe public holidays based on their location as paid time off, as well as offer a number of company-wide paid days off throughout the year.
Employee Wellness
Here at Bevy we recognize people are at their best when well rested and able to incorporate healthy activities into their day. To help employees with adopting and maintaining a healthy lifestyle we offer support in a variety of ways; including access to mental health resources through our benefit providers, and/or private vendors.
Diverse Workforce
We hire amazing people from diverse backgrounds and we have employees who are based all over the world! We are committed to creating a community that champions growth with diversity top of mind in every aspect of how we work together at Bevy.
Winter Holiday Break
Depending on your location and role, the majority of employees are able to partake in a winter break period as paid time off during the last weeks of December through New Year's Day. Coordinating company-wide days off during this time of year, where many are celebrating the winter holidays, is a great way for employees to fully disconnect, spend time with their families, and recharge.
Health Insurance
All full-time employees based in the US are eligible for health benefits (medical, dental, vision and life insurance) where the company covers 85% of employee premiums and 65% for dependents. For eligible employees based outside the US, we offer low-cost group plan coverage options or provide stipends to help offset the cost of private health care coverage based on location.
In-Person Gatherings
Opportunities to gather in-person throughout the year are very important to our remote work environment. Whether it's an in-person gathering with your specific team, an in-person gathering that brings employees from different teams together in specific locations, or we go all out to host a company-wide retreat, Bevy is 100% supportive of sponsoring these types of gatherings as frequently as possible.
Maternity/Parental Leave
We know how important it is for you to take the time off to soak in and care for a new addition to your family. When you welcome a new child Bevy offers maternity and parental leave benefits including 100% paid maternity leave up to 4 weeks, 100% paid parental leave up to 4 weeks.
Bevy/Previ Partnership
Bevy currently has a partnership with Previ.  Previ works directly with T-Mobile Enterprise to offer an unlimited everything plan for US based Bevy employees. Employees can sign up without a contract and are able to keep their cell phone numbers and receive priority unlimited data, voice and text on T-Mobile's enterprise 5G network.