Top AI Tools to Boost Community Engagement

By 
Luca Albertinazzi
February 27, 2025

Engaging an online community has become increasingly complex, with community managers juggling multiple tasks, including moderation, content creation, and personalized member interactions. Artificial intelligence (AI) is transforming the way communities operate by automating routine tasks, analyzing vast amounts of data, and delivering real-time engagement strategies.

According to a Gartner report, AI adoption in community management is projected to grow by 35% annually, with over 60% of online communities integrating AI-driven solutions to enhance engagement. Research by Forrester also found that AI-powered automation can reduce operational workload by up to 40%, allowing community leaders to focus on strategic growth rather than repetitive tasks.

From AI chatbots and predictive analytics to content generation and automated moderation, AI enables community managers to create meaningful interactions and improve member retention. Below, we explore the top AI tools that are redefining community engagement.

1. AI-Powered Platforms for Community Engagement

1.1 Bevy AI Copilot

Bevy’s AI Copilot is an advanced tool designed to automate and enhance community engagement. It integrates predictive analytics, real-time discussion prompts, and automated content recommendations to ensure that communities remain active and well-managed.

Key Features:

  • AI-driven engagement tracking to monitor member activity.
  • Automated discussion prompts to keep conversations dynamic.
  • Personalized event recommendations based on user behavior.

Why It Matters:
AI-powered platforms like Bevy’s Copilot help increase engagement by over 50%, allowing community managers to scale interactions efficiently.

1.2 Glue Up AI Copilot

Glue Up offers an AI-powered solution tailored for membership-based communities. It automates content creation, event management, and personalized email marketing campaigns.

Key Features:

  • AI-generated event pages with optimized descriptions.
  • Automated survey creation for gathering community feedback.
  • Smart email campaigns for targeted engagement.

Why It Matters:
Communities using Glue Up report a 40% increase in member participation, thanks to AI-driven content optimization.

2. AI Chatbots and Virtual Assistants for Real-Time Engagement

2.1 ChatGPT for Community Support

ChatGPT is one of the most widely used AI chatbots for automating responses, moderating discussions, and delivering instant support.

Key Features:

  • AI-driven moderation to detect inappropriate content.
  • 24/7 instant responses for frequently asked questions.
  • Automated community discussion starters.

Why It Matters:
A Gartner report found that AI chatbots reduce support costs by 30%, improving efficiency while maintaining responsiveness.

2.2 Drift: AI-Powered Conversational Support

Drift’s AI chatbot enhances real-time engagement by responding to community inquiries and facilitating dynamic discussions.

Key Features:

  • AI-driven conversation flows tailored to community needs.
  • Predictive analytics to improve chatbot accuracy.
  • Seamless integration with social platforms for extended reach.

Why It Matters:
Studies show that 73% of users prefer AI-powered chatbots for real-time engagement, making them a critical tool for online communities.

3. AI Tools for Personalized Content and Community Insights

3.1 Audiense: AI-Powered Social Intelligence

Audiense provides AI-driven insights into community behavior, enabling managers to tailor engagement strategies based on real-time data.

Key Features:

  • AI-powered audience segmentation for personalized engagement.
  • Social listening tools to track member sentiment.
  • AI-driven influencer identification for strategic partnerships.

Why It Matters:
Community managers using Audience report a 35% increase in engagement by delivering hyper-targeted content.

3.2 Brand24: AI for Community Sentiment Analysis

Brand24 uses AI to track online conversations, detect emerging trends, and assess member sentiment.

Key Features:

  • AI-powered social media monitoring for real-time insights.
  • Sentiment analysis to measure community satisfaction.
  • Automated alerts for potential community issues.

Why It Matters:
According to Forbes, 69% of community managers say AI-driven sentiment analysis helps improve engagement strategies and crisis response.

4. AI-Driven Tools for Content Creation and Event Management

4.1 Descript: AI-Powered Video and Audio Editing

Descript enables community managers to create high-quality multimedia content with AI-driven transcription and video editing features.

Key Features:

  • AI-powered transcription of community discussions.
  • Automated video editing with text-based controls.
  • AI-enhanced text-to-speech for accessibility.

Why It Matters:Communities using AI-driven multimedia tools report a 45% increase in engagement, as video and audio content drive more interaction than static posts.

4.2 AdCreative: AI for Community Advertising and Promotion

AdCreative is an AI-powered tool that generates high-performing social media advertisements tailored for community growth.

Key Features:

  • AI-generated ad creatives optimized for engagement.
  • Automated A/B testing for campaign effectiveness.
  • AI-driven content recommendations for targeted outreach.

Why It Matters:
AI-powered ad creatives experience 30% higher engagement rates compared to manually designed advertisements.

5. AI-Powered Predictive Analytics for Community Growth

5.1 Google AI & Predictive Insights

Google AI provides predictive analytics that helps community managers anticipate trends and optimize engagement strategies.

Key Features:

  • AI-driven insights into member activity and trends.
  • Predictive modeling for community growth forecasting.
  • Automated reporting for real-time decision-making.

Why It Matters:
Communities leveraging predictive analytics report a 28% increase in member retention, as AI helps anticipate user needs and engagement patterns.

6. The Future of AI in Community Engagement

As AI technology evolves, new trends are shaping the future of online communities:

  • Hyper-Personalization: AI will enable community platforms to deliver real-time, individualized content based on user behavior.
  • Automated Content Moderation: Advanced AI will detect and filter harmful content more effectively, ensuring safer online spaces.
  • AI-Driven Interactive Experiences: Voice assistants and AI-powered video engagement will redefine community interactions.

A Forrester report predicts that 90% of online communities will integrate AI-driven solutions by 2026, making AI a crucial component of engagement strategies.

Conclusion: Why AI is Essential for Community Growth

AI is transforming how communities engage, automate processes, and analyze data. By leveraging AI-powered tools, community managers can enhance user experiences, streamline operations, and drive long-term growth.

Key Takeaways:

  • AI reduces community management workload by 40%, allowing managers to focus on strategy.
  • AI-powered chatbots improve response time by 70%, ensuring real-time engagement.
  • Predictive analytics enhances member retention by 28%, supporting sustainable community growth.
  • AI-driven content generation boosts engagement rates by 45%, increasing interaction.

By adopting AI-driven engagement strategies, organizations can build more interactive, data-driven, and scalable online communities.

Explore how Bevy AI Copilot can transform your community engagement strategies. Implement AI-driven solutions today to optimize engagement, automation, and community growth.

Luca Albertinazzi
Marketing Manager
February 27, 2025

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