Harnessing AI for Meaningful 1:1 Community Connections

Thanks for joining us at the CMX Masterclass, powered by Hivebrite!

We know how tough it can be to scale a community without losing that personal touch, which is why we brought in Bilyana Freye and Luuk Derksen, co-founders of Orbiit by Hivebrite. They’ve worked with brands like Atlassian and Sprout Social to show us how AI can supercharge 1:1 connections, making them feel less forced, more authentic, and totally scalable.

In case you missed anything, here’s the full recording of the session, along with some key takeaways that we’re sure you’ll want to put into action right away.

Actionable Insights to Implement Today

AI Makes Connection Personal

When it comes to matching people, the secret to success lies in the details. AI isn’t just making random matches; it’s creating connections that feel personal by picking up on shared interests, roles, and engagement styles. The result? Matches that feel relevant and tailored, leading to community connections that are real, not random.

Engagement is One-to-One, Not One-to-Many

Forums have their place, but we should put more emphasis on designing spaces for one-to-one interactions. When members connect personally over shared interests, those conversations don’t just feel more meaningful; they actually are. Encouraging these one-to-one moments builds a deeper layer of trust and connection that members remember and return to.

Listening as a Continuous Loop
Gathering feedback is good, but acting on it is where things really take off. Every piece of feedback from these one-to-one interactions provides insight into what your community needs. When you take that insight and make changes—whether it’s adjusting content, launching new programs, or addressing common challenges—you show members that their voices matter, creating a loop that reminds them why they joined in the first place.

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Harnessing AI for Meaningful 1:1 Community Connections

Thanks for joining us at the CMX Masterclass, powered by Hivebrite!

We know how tough it can be to scale a community without losing that personal touch, which is why we brought in Bilyana Freye and Luuk Derksen, co-founders of Orbiit by Hivebrite. They’ve worked with brands like Atlassian and Sprout Social to show us how AI can supercharge 1:1 connections, making them feel less forced, more authentic, and totally scalable.

In case you missed anything, here’s the full recording of the session, along with some key takeaways that we’re sure you’ll want to put into action right away.

Actionable Insights to Implement Today

AI Makes Connection Personal

When it comes to matching people, the secret to success lies in the details. AI isn’t just making random matches; it’s creating connections that feel personal by picking up on shared interests, roles, and engagement styles. The result? Matches that feel relevant and tailored, leading to community connections that are real, not random.

Engagement is One-to-One, Not One-to-Many

Forums have their place, but we should put more emphasis on designing spaces for one-to-one interactions. When members connect personally over shared interests, those conversations don’t just feel more meaningful; they actually are. Encouraging these one-to-one moments builds a deeper layer of trust and connection that members remember and return to.

Listening as a Continuous Loop
Gathering feedback is good, but acting on it is where things really take off. Every piece of feedback from these one-to-one interactions provides insight into what your community needs. When you take that insight and make changes—whether it’s adjusting content, launching new programs, or addressing common challenges—you show members that their voices matter, creating a loop that reminds them why they joined in the first place.

Upcoming Events