Build & Thrive: Mastering Sustainable Community Growth
Actionable Insights to Implement Today
🔁 Building a Community Habit Loop
Spontaneity has its charm, but it's consistency that builds thriving communities. Robin advises establishing a plan that outlines your goals, target audience, and engagement strategies. This plan serves as your roadmap, ensuring consistent engagement and fostering a sense of rhythm within the community. Think of it like showing up for your community every day, building trust and reliability – the cornerstones of any healthy relationship.
✨ The Power of Positive Offboarding
Members come and go, but that doesn't have to mean the end of the road. Robin suggests reframing "offboarding" as an opportunity to cultivate lasting connections. By implementing a thoughtful offboarding process, you can gather valuable feedback, express gratitude for their participation, and even explore options for re-engagement in the future. Turning a departing member into a brand advocate is a win-win situation, strengthening your community.
🌱 Embracing Innovation
Innovation is the lifeblood of a thriving community. Robin encourages us to shed any fear of change and embrace its potential. Experiment with new platforms, explore creative content formats, and actively seek member feedback to keep your community evolving and pulsating with fresh energy.
Access the Complete Webinar Replay
Actionable Insights to Implement Today
🔁 Building a Community Habit Loop
Spontaneity has its charm, but it's consistency that builds thriving communities. Robin advises establishing a plan that outlines your goals, target audience, and engagement strategies. This plan serves as your roadmap, ensuring consistent engagement and fostering a sense of rhythm within the community. Think of it like showing up for your community every day, building trust and reliability – the cornerstones of any healthy relationship.
✨ The Power of Positive Offboarding
Members come and go, but that doesn't have to mean the end of the road. Robin suggests reframing "offboarding" as an opportunity to cultivate lasting connections. By implementing a thoughtful offboarding process, you can gather valuable feedback, express gratitude for their participation, and even explore options for re-engagement in the future. Turning a departing member into a brand advocate is a win-win situation, strengthening your community.
🌱 Embracing Innovation
Innovation is the lifeblood of a thriving community. Robin encourages us to shed any fear of change and embrace its potential. Experiment with new platforms, explore creative content formats, and actively seek member feedback to keep your community evolving and pulsating with fresh energy.
Upcoming events
Loop: The 24hr Global Community Summit
For the first time ever, the global community industry is coming together in one continuous, 24-hour virtual experience. Loop is a full-day orbit around the world, starting where we finish and circling through every region, time zone, and voice that makes this industry thrive. Hosted by CMX, Led by Community, and The Community Collective, this summit is more than an event—it’s a global relay of ideas, connection, and inspiration.
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CMX Global 2026
The premier event for community professionals is back! CMX Summit 2026 is where the brightest minds in community building, marketing, customer success, and leadership come together to shape the future of community-driven business. Expect world-class speakers, interactive workshops, hands-on networking, and real-world case studies designed to help you engage, retain, and grow your community like never before.
